Ask questions about DraStic or discuss compatibility issues here.
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Exophase
- Posts: 1715
- Joined: Mon Aug 05, 2013 9:08 pm
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by Exophase » Sun Dec 11, 2016 11:49 pm
Sorry, I don't know yet what this problem is, except that it likely has to do with some issue with Google Play Services on your phone and not something in DraStic itself.
From searches I found some ideas here, could you please see if any of this is helpful? Particularly erasing the cache for the app, or if available, updating.
https://www.quora.com/How-can-I-resolve ... generation
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Njnja4u1
- Posts: 14
- Joined: Wed Aug 24, 2016 5:23 pm
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by Njnja4u1 » Sun Dec 11, 2016 11:59 pm
My Drastic is latest version. Clearing cache does not work, and like I said Google play is working on all other apps... Any other solutions? I tried rebooting and stuff too.
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Exophase
- Posts: 1715
- Joined: Mon Aug 05, 2013 9:08 pm
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by Exophase » Mon Dec 12, 2016 1:01 am
Do you have other apps that use Drive specifically? It's possible that this is due to an API version compatibility issue, or something like that.
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Njnja4u1
- Posts: 14
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by Njnja4u1 » Mon Dec 12, 2016 8:35 am
Only thing I can think of that I have that uses drive is my file manager. Should I uninstall it?
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Exophase
- Posts: 1715
- Joined: Mon Aug 05, 2013 9:08 pm
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by Exophase » Mon Dec 12, 2016 12:20 pm
Njnja4u1 wrote:Only thing I can think of that I have that uses drive is my file manager. Should I uninstall it?
I don't think that will help, but if it isn't a problem it's something you can try.
When I say update, I mean Google Play Services rather than DraStic. First, what version do you have installed? It's listed app info in settings->apps (if you click on Google Play Services, it's at the top). If it's not 10.x you can try updating here:
https://www.androidpit.com/install-goog ... rvices-apk
Conversely, you can also try downgrading from the app info menu, if there's an "uninstall updates" option.
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Njnja4u1
- Posts: 14
- Joined: Wed Aug 24, 2016 5:23 pm
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by Njnja4u1 » Mon Dec 12, 2016 8:57 pm
This also did not work... I contacted my friend who also has Drastic to go try the Google drive uploading. He has the same default settings, his phone is OnePlus 2. Google drive uploading also did not work on Drastic with the same Google play has stopped problem. His Drastic works on all other apps as well. At this point I really think this is a drastic app problem, it does not work for both of us and I have all the DEFAULT settings. (No root, all newest updates, etc.)
Also thank you for taking the time to answer, it shows that you are active in listening to people who bought the app and are actively fixing bugs
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Exophase
- Posts: 1715
- Joined: Mon Aug 05, 2013 9:08 pm
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by Exophase » Tue Dec 13, 2016 1:18 pm
I assumed this is the case, but I just want to make sure: do you have the DraStic directory created in your drive? If it's not there can you see what happens if you make it manually through the web (or some other) interface?
I went to try it, but it doesn't work ( I am pressing the right buttons in manage saves state blah blah blah) but as soon as I go on it it just says "Google play services has stopped working" and refuses to upload. My Google play works on all other apps. Yes I have the latest version. My phone is moto g2. Thanks for your help!