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Google drive uploading not working

Posted: Fri Dec 09, 2016 6:10 pm
by Njnja4u1
After losing all my data on my SD card which included my Drastic saves :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil: , I found that you can save it to google drive which would be great just in case if my sd card gets wiped again. :( I went to try it, but it doesn't work ( I am pressing the right buttons in manage saves state blah blah blah) but as soon as I go on it it just says "Google play services has stopped working" and refuses to upload. My Google play works on all other apps. Yes I have the latest version. My phone is moto g2. Thanks for your help!

Re: Google drive uploading not working

Posted: Sun Dec 11, 2016 5:05 pm
by Njnja4u1
http://www.drastic-ds.com/viewtopic.php ... ive#p17990 see these people are having the same problem. Drastic people don't be too lazy to even answer I need this!!!!!!

Re: Google drive uploading not working

Posted: Sun Dec 11, 2016 11:49 pm
by Exophase
Sorry, I don't know yet what this problem is, except that it likely has to do with some issue with Google Play Services on your phone and not something in DraStic itself.

From searches I found some ideas here, could you please see if any of this is helpful? Particularly erasing the cache for the app, or if available, updating.

https://www.quora.com/How-can-I-resolve ... generation

Re: Google drive uploading not working

Posted: Sun Dec 11, 2016 11:59 pm
by Njnja4u1
My Drastic is latest version. Clearing cache does not work, and like I said Google play is working on all other apps... Any other solutions? I tried rebooting and stuff too.

Re: Google drive uploading not working

Posted: Mon Dec 12, 2016 1:01 am
by Exophase
Do you have other apps that use Drive specifically? It's possible that this is due to an API version compatibility issue, or something like that.

Re: Google drive uploading not working

Posted: Mon Dec 12, 2016 8:35 am
by Njnja4u1
Only thing I can think of that I have that uses drive is my file manager. Should I uninstall it?

Re: Google drive uploading not working

Posted: Mon Dec 12, 2016 12:20 pm
by Exophase
Njnja4u1 wrote:Only thing I can think of that I have that uses drive is my file manager. Should I uninstall it?
I don't think that will help, but if it isn't a problem it's something you can try.

When I say update, I mean Google Play Services rather than DraStic. First, what version do you have installed? It's listed app info in settings->apps (if you click on Google Play Services, it's at the top). If it's not 10.x you can try updating here:

https://www.androidpit.com/install-goog ... rvices-apk

Conversely, you can also try downgrading from the app info menu, if there's an "uninstall updates" option.

Re: Google drive uploading not working

Posted: Mon Dec 12, 2016 8:57 pm
by Njnja4u1
This also did not work... I contacted my friend who also has Drastic to go try the Google drive uploading. He has the same default settings, his phone is OnePlus 2. Google drive uploading also did not work on Drastic with the same Google play has stopped problem. His Drastic works on all other apps as well. At this point I really think this is a drastic app problem, it does not work for both of us and I have all the DEFAULT settings. (No root, all newest updates, etc.)
Also thank you for taking the time to answer, it shows that you are active in listening to people who bought the app and are actively fixing bugs ;)

Re: Google drive uploading not working

Posted: Tue Dec 13, 2016 1:18 pm
by Exophase
I assumed this is the case, but I just want to make sure: do you have the DraStic directory created in your drive? If it's not there can you see what happens if you make it manually through the web (or some other) interface?

Re: Google drive uploading not working

Posted: Tue Dec 13, 2016 1:48 pm
by Njnja4u1
How to check