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Assistance Needed
Posted: Thu Jul 17, 2014 4:34 pm
by Availion91
So heres the deal. I bought the game after testing, (Demo Worked Great) and when I tried to play it, I got that Validation Error. Checked your forums, followed the guides, up until the Uninstall step, which when I did, it unregistered the game and stated gave me an unwanted refund. So I contacted the bank and sent you guys several emails about this. I either need the money back in the account so I can just re-buy it, or just undo the refund. I assume that undoing the refund is either difficult or impossible, so just refund it correctly so I can re-buy it. When I say correctly, I mean that I have contacted the bank and they have told me that the charge went fully through and is NOT pending. I don't know nor care if this is Google Play's Error, or yours, but I just want play my pokemon!

Re: Assistance Needed
Posted: Thu Jul 17, 2014 6:21 pm
by Exophase
I don't understand, you're saying you got a refund but you want your money back? So you didn't actually get a refund? If you paid with a credit card and requested a cancel shortly after buying then you were probably never charged to begin with (charging takes a few hours to a couple days) If you give me the order number I can see what the status is, but I'm certain if you cancelled it we can't do anything to refund you again or "undo" it.
Re: Assistance Needed
Posted: Fri Jul 18, 2014 12:08 am
by Jay Haru
Whining also won't work to get your pokemons so better ease up.
Re: Assistance Needed
Posted: Fri Jul 18, 2014 12:24 am
by Availion91
No No No, no whining, I never wanted the refund. Im saying I bought it, attempted to play it, got the validation error, looked for a guide here on these forums, followed the steps which eventually took me to a step telling me to uninstall the game, when I did, all of the sudden I got a refund notification. You guys need to understand, I never pressed refund or wanted a refund, and am just trying to figure out why I have to rebuy the game if my bank tells me the charge went through. I want the emulator, always have. The validation error guide is this link here
http://www.drastic-ds.com/viewtopic.php?f=7&t=706. Maybe its google play error, and I need to contact them? Im just trying to figure it out.
Re: Assistance Needed
Posted: Fri Jul 18, 2014 1:24 am
by Exophase
The only way you'd get a cancellation option is if it's within the first 15 minutes. Do you know if it was?
Re: Assistance Needed
Posted: Fri Jul 18, 2014 8:55 am
by Availion91
Yeah, Im pretty sure it was within the first 15 minutes, but I checked up on google plays refund guide, and it said that pressing the uninstall button through the manage apps area, did not count as a refund, so maybe this is more on the side of a google play error. I will try and get in contact with them. If you guys know anything else, that would be appreciated.
Re: Assistance Needed
Posted: Fri Jul 18, 2014 1:09 pm
by Availion91
Thanks for the quick responses so far, but I just re-bought it, and Im pretty convinced that my problem discussed earlier is a problem from google play. Now, since im on here, I just recently got the game, tried all the advice give in the validation error thread, and still can't rid myself of this accursed Error Code 291. Never did the pirated thing, I had the Demo yesterday and even removed that from my list of apps on google play, followed all the instrunctions from top to bottom. I also read that it could just be google play sucking at updating, so I may just need to wait. If thats the case, okedoke. If not, please tell me how to rid myself of this accursed error code 291, so that I may, Catch ALL da Pokemons!

Re: Assistance Needed
Posted: Fri Jul 18, 2014 1:50 pm
by Lordus
Error 291 means it's not getting any answer from Google's servers.
That can be caused by server problems, or problems with your local internet connection.
Usually this error goes away by itself after a while.
Re: Assistance Needed
Posted: Fri Jul 18, 2014 1:50 pm
by Exophase
Could you outline the steps you've done, eg have you done all of the ones listed here?
http://stackoverflow.com/questions/1391 ... ing-server
Re: Assistance Needed
Posted: Fri Jul 18, 2014 2:06 pm
by Availion91
I checked google wallet, and it still reads as pending for the purchase, you think maybe thats whats causing it?
About the check list, it seems that the only thing I didnt try was resetting my network connection. I dont know how, but im sure google does. I'll definitly figure that one out, preform the steps again, and see if it works!
Thanks for your quick responses!
