Assistance Needed

Ask questions about DraStic or discuss compatibility issues here.
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Exophase
Posts: 1715
Joined: Mon Aug 05, 2013 9:08 pm

Re: Assistance Needed

Post by Exophase » Tue Jul 22, 2014 5:41 pm

Sorry, I don't think there's really much we can do outside of giving you a refund, since it looks like some issue with Google Play. If you want one e-mail or PM the confirmation number you got from Google. You can of course try to get help from Google too.
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Availion91
Posts: 15
Joined: Thu Jul 17, 2014 3:49 pm

Re: Assistance Needed

Post by Availion91 » Mon Jul 28, 2014 11:54 am

Thanks for your help with this so far. I tried google, and they told me that there was nothing outside of trouble shooting they could offer. I guess it just doesnt like my phone model or something, because Im completely stooped. I dont want a refund, since when I get a new phone maybe it will work then. Im trying your trouble shooting guide one more time to see if maybe something will change.
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Exophase
Posts: 1715
Joined: Mon Aug 05, 2013 9:08 pm

Re: Assistance Needed

Post by Exophase » Fri Aug 01, 2014 10:41 pm

This problem sounded like yours, and the second shortcut sounds like a symptom..

http://www.drastic-ds.com/viewtopic.php?f=7&t=2073

Are you able to see if you have two APKs and if so, can you delete one?
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Availion91
Posts: 15
Joined: Thu Jul 17, 2014 3:49 pm

Re: Assistance Needed

Post by Availion91 » Sat Dec 06, 2014 11:09 am

Sorry for the Necrobump, but I just wanted to let you know that since I got a new phone, it runs perfectly. Thanks again for all your help!
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Exophase
Posts: 1715
Joined: Mon Aug 05, 2013 9:08 pm

Re: Assistance Needed

Post by Exophase » Sun Dec 07, 2014 4:33 am

Availion91 wrote:Sorry for the Necrobump, but I just wanted to let you know that since I got a new phone, it runs perfectly. Thanks again for all your help!
Great, glad to hear it.
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